Kempinski Hotel Cancun, Cancun
About the Resort
Kempinski Hotel Cancún exemplifies five-star luxury along the Caribbean's stunning shoreline. The resort's architectural design merges European elegance with Mexican flair, situated amidst pristine white sands and turquoise waters. Renowned for its exceptional service, it offers unique experiences like personalized wellness treatments inspired by ancient Mayan traditions. Located conveniently within the vibrant Hotel Zone, the resort provides easy access to both relaxation and local attractions.
Location
Nestled in the heart of Cancún's Hotel Zone, the resort grants guests easy access to
Rooms
Kempinski Hotel Cancún features a range of elegant rooms and suites, each offering breathtaking views of the Caribbean Sea and luxurious amenities. The Deluxe Seaside Room provides a comfortable sitting area and access to a
Eat & Drink
The resort boasts several onsite dining options, including the acclaimed Fantino and The Club Grill, both known for their gourmet
Leisure & Business
Kempinski Hotel Cancún offers a comprehensive wellness experience through the
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Price and Room Availability Calendar
Getting around
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Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness center
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Bathroom telephone
Media
- CD player
Location
Reviews and Ratings
My stay at the hotel was truly a memorable experience. The service was exceptional and the staff went above and beyond to ensure we felt welcomed and pampered. The dining options were delightful, especially the breakfasts, and the location was great for accessing nearby restaurants and attractions. However, the property itself felt a bit dated in some areas, and while the beach was nice for relaxing, it wasn’t the best for snorkeling. Overall, it offered a luxurious atmosphere but there are definitely some areas that could use improvement.
Our stay at the hotel was overall enjoyable, particularly thanks to the beautiful property and the friendly staff. We loved the fantastic ocean view from our room and appreciated the great service at the pool and bar. However, there were some hiccups, like the breakfast not being exceptional and a few restaurants being closed for private events. Additionally, the room we stayed in had some dampness, indicating a need for updates.
My stay was truly exceptional, with a superb atmosphere at the hotel. The beach was stunning and well-maintained, and the service was consistently attentive and warm. However, there were a few minor quibbles regarding the dining experience, particularly during one dinner, and a couple of amenities could use improvement for such a premium stay.
My stay at the Ritz Carlton Cancun was absolutely delightful. The service was top-notch, with staff remembering my name and consistently attending to my needs. The beach was stunning, and I really enjoyed my room, but I found the resort fee a bit steep. The food options were excellent, although I felt some slight decline in variety compared to my last visit. Overall, a wonderful experience with a few minor drawbacks.
My stay at the hotel was simply unforgettable. The beautiful suite offered amazing views and was immaculately clean. The service provided by the staff was exceptional, making me feel valued and special. Although the dining options varied, there were some highlights, especially at the Club Grill. Overall, this luxurious hotel experience was worth every penny.
My stay at the Ritz-Carlton Cancun was unforgettable, marked by impeccable service, stunning views, and beautiful facilities. The rooms were modern and comfortable, while the dining options were surprisingly delightful and affordable. However, the shower pressure was lacking, and I wished for a better beach location with gentler waves. Overall, it's a fantastic choice for a beach vacation.
I had an extraordinary stay at the Ritz-Carlton Cancun, where the beautiful beach and attentive service really stood out. The weather was perfect, and the hotel itself is stunning. However, the dining experience was a bit hit-or-miss, especially with some noisy families in restaurants and the lack of breakfast included with the stay. Additionally, the room could use some upgrades, particularly in amenities and storage space.
The Ritz Carlton Cancun has some extraordinary strengths, including stunning beachfront access and exceptional service from the staff, who truly go above and beyond. However, there are a few areas for improvement, such as the lack of privacy on balconies and the need for better room amenities. Overall, it was a wonderful experience, but be prepared for some dining experiences that might be hit or miss.
The Ritz Cancun offers an incredibly luxurious experience with impeccable service that truly makes you feel like royalty. The rooms are spacious and comfortable, making for an enjoyable stay. I loved the easy access to beautiful beaches and fantastic dining options. The only downside might be the premium price, but the value for money seems justified given the overall experience.
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